Royal Bank of Canada is upgrading its trove of artificial-intelligence models with advanced capabilities, as it seeks to beef up its usage of the technology to improve operations and customer experience.
The Toronto-based bank, which serves more than 17 million customers in over 30 countries, has 1,000-plus AI models for jobs like fraud detection, risk analysis and marketing. Part of the goal is to take models that use simple prediction techniques, such as linear regression, and apply advanced techniques, like machine-learning,…
